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1 Year Warranty

To make sure our customers can get the most out of our products, we have 1 year warranty available to cater your needs. Any misuse or abuse of the product will render the warranty void. 

Our warranty covers any:

  • Malfunctioning of the battery and the motor engine. 
  • Displacement (Broken) of attachment heads. 
  • Malfunctioning of the charger. 
  • Any damages occurred during the process of delivery e.g. external surfaces and internal engine functioning. (This must be claimed within 2 days of product arrival)

If a warranty claim is made and successful, we will resolving the issue by either replacing the faulty part/product or repairing the issue via our manufacturing and engineering team. 

Claiming process:

  • Take photos or videos (if required) of the involved part of the product.
  • Send it to painresolver@gmail.com. 
  • Our team will review the evidence and provide an outcome in 1 business day. 
  • Ship the product back to us for repairment or replacement. Delivery cost will be redeemed to you if the receipt of postage is provided to us.  
  • Sit back and relax! The whole process will take 7-10 business days start counting from the day when we received the device. 

If you have any further questions, please don't hesitate to get in touch with us.